Frequently Asked Questions about Ecunet

You can establish an account on the Web, or by calling Ecunet at 800-733-2863 (800-Re-Ecunet) to establish an account.

Why should I join Ecunet?

Ecunet is a unique Christian community existing within the Internet, but it differs in several respects:

• Participants tend to treat each other with more respect in Ecunet than elsewhere on the Internet, even though debates sometimes get heated

• Anyone can start a public or private meeting on any topic at any time without permission from anyone

• Meeting moderators set their own rules for their meetings and are able to control who participates and the level of participation for others

• System security is tight; personal correspondence and private meetings are secure enough to allow Ecunet to be used for confidential support groups discussing highly sensitive matters

• Be in touch with your colleagues in ministry, judicatory and regional staff as well as national and international offices for your faith group

• Make connections in important areas of ministry

• Via the Web at (http://www.ecunet.org/conference)

• Or you can forward your Ecunet meeting messages to an email address

• More access method information can be found at http://www.ecunet.com/accessmethods.html

What does Ecunet cost?

Ecunet's annual fee for Full Membership is a low, $39.95 annually.  Ecunet also offers a free, Lite Membership that allows access to a limited amount of discussion meetings.  Ecunet Lite accounts can be updated to Full accounts at any time.

Does Ecunet offer customer support?

Customer support is available anytime by dialing 800-Re-Ecunet, or by writing Helper@Ecunet.org.

Who do I call for billing questions?

Call 800-524-2612, select 1 and then option 5.

How does my denomination or Christian organization become a part of Ecunet?

Call Network Services at 866-274-6563.  Ecunet welcomes denominations and ministry organizations to use Ecunet's online community technology at their website.  Our Network Services representatives can help you set up a customizable web interface for participating organizations that offers online discussions and live chats.

Does Ecunet accept charitable contributions?

Yes!  Ecunet's annual low fee only covers the most basic expenses.  You can donate online at Network For Good, or by by mail (at tax deductible receipt will be sent to you) at:

Ecunet, Inc.
P.O. Box 308
Cypress, TX  77410

Does Ecunet accept advertising?

Ecunet Lite members are subject to advertising.  Ecunet Full members are only subject to promotions from the Member Network it serves, by Ecunet, or by an Ecunet affiliate organization such as EcuServe.

Does Ecunet have promotional or education materials I can use?

Yes!  Ecunet has a reproducible general information brochure available for online download, and a simple "how to use Ecunet" pamphlet available for online download (both these brochures are in .pdf format, so you must have the Adobe Acrobat reader to view them).

If you have additional questions that were not answered in this FAQ, please see our site map.